Our Products
Portable Remote Gateway
Support That Shows Up—Without the Travel
No more waiting for a technical expert to travel to your park to diagnose your ride’s control system. Give your team instant access to WhiteWater engineers, no matter where you are—just plug in the Portable Remote Gateway!
Portable Remote Gateway
Who It’s For
- Operators of water slides with AquaLaunch
- Parks with other WhiteWater control-based systems: Master Blaster, dispatch, race timing, wave pools
What It Does
- Secures remote access to ride control systems
- Enables live troubleshooting by WhiteWater engineers, who can view the execution of the code, line by line
- Enables program updates to be deployed remotely
How It Works
- Call our support hotline to schedule a time that’s convenient for you
- Plug the Portable Remote Gateway box into your control system and provide power and Internet
- Automatically, a secure VPN will be initiated via an outbound only request
- WhiteWater engineers can diagnose and troubleshoot in real time
Why Get One
- Cut service costs with fewer site visits
- Faster response, with real-time insight
- Reduce downtime and operational disruption
Included with the Kit
- One-year remote support subscription
- User manual
- Multi-region power supply
- USB and Ethernet cable for PRG to PLC/HMI connection
- 3-year device warranty
Don’t wait for a breakdown
Put remote expert support on standby now. Order your Portable Remote Gateway today through WhiteWater’s Performance Services team and get it delivered directly to your facility.
