Maintaining a park is as critical as investing in one. We know downtime not only leads to loss in revenue but also bad online reviews. At WhiteWater, we stand by our products and take a proactive approach to helping clients achieve high performance on their investments.
Going beyond maintenance and support, our Performance Services Team will partner with you to ensure you make the most out of your equipment, staying with you throughout an attraction’s entire life cycle.
REFURBISHMENT AND RESURFACING – FOR A REFRESHING, CLEAN LOOK
We’re sure you’d agree: faded and chipped water slides look unappealing to guests. WhiteWater’s resurfacing and refurbishing services include gelcoating, waxing, repairs to chips and cracks, water slide joint inspection and realignment, and more. Our experts can help you with a performance assessment to make slides a smoother ride and keep them looking shiny and new for years to come.
Retrofits and Additions – Entice Guests with New Features
By retrofitting and adding new features, you can create a fresh attraction from an existing one—without the price tag of brand-new equipment. For example, you can add new interactive elements to your AquaPlay unit. You can add light and sound effects to your racing slides. You can add AquaLucent effects to your dark tubes. Let’s work together on the possibilities.
Training and Education – Learn Directly from the OEM
Knowledgeable staff makes for a safer park, but how do you make sure the information is passed down when the industry is so cyclical? Learn directly from the original supplier with WhiteWater’s Performance Services Team. We will train your operators on how to take care of your attractions, what to look for in what frequency, what the common spare parts are, how to test water, how to make adjustments, etc.
After the sessions, our trainer will be available to answer any questions you may have specific to your equipment and operating conditions. It’s like having your own one-on-one adviser.
Life Floor – Provide a Safer Play Surface AND Give Off Cool Vibes
Create a dramatic transformation with Life Floor, a foam-rubber flooring system suitable for aquatic environments, that is highly customizable in terms of colour and design. Life Floor not only reduces slipping and prevents burns, it will make a night-and-day difference to the look and feel of your facility.
Worry-Free Maintenance Packages – Because No One Likes a Nagging Feeling
Facing staffing issues? With our customizable maintenance package solution, we will take care of all your regular service requirements so that your equipment is always running at peak performance. Just let us know what you need and how often, and we will schedule it so you don’t have to worry about it.
Located across the globe and speaking multiple languages, the Performance Services Team is ready to answer your maintenance and support requests 24 hours a day. Meet the friendly faces here.
"I give a lot of credence to WhiteWater and their design team for taking our idea and running with it. There were tiny details that they really perfected. WhiteWater’s design studio can make whatever a park’s unique needs call for"John Gannon
General Manager, Columbus Zoo and Zoombezi Bay
"If I ever need repair or replacement parts everyone in the Maintenance and Support department has always been very helpful and professional; my lead times are minimal, their staff are friendly and efficient and they also inform me if any delays are expected. I highly recommend them"Roger Skaggs
Maintenance Supervisor, NRH2O Family Water Park
"We are happy that our Wet N Joy Waterpark at Lonavala, India has come together so well thanks to WhiteWater. Their product design, quality and project assistance has been outstanding. WhiteWater has proved to be the epitome of professionalism"Manish Malpani
Director, Malpani Group, India